Knowledge-seeking and problem-solving drive Joy’s approach to every aspect of operations. With over a decade of industry experience, she masterfully orchestrates dispatch, customer relations, accounts payable, and scale operations to ensure seamless service delivery. Currently pursuing her Tax Specialist Certification to complement her AAS, MA degree, Joy’s commitment to continuous learning mirrors her dedication to finding answers for both customers and colleagues. Her ability to support and strengthen every facet of our operations makes her an invaluable member of the Scrap Central team.